SHIPPING & DELIVERY
We're proud to offer free shipping & delivery
anywhere in Hong Kong & Macau
anywhere in Hong Kong & Macau
SHIPPING & DELIVERY
We're proud to offer free delivery
anywhere in Hong Kong & Macau
anywhere in Hong Kong & Macau
Guaranteed Free Shipping & Delivery
Hong Kong
Including remote areas such as Tung Chung, Ma Wan & Discovery Bay
Macau
Including Taipa & Coloane
Outlying Islands
Including Cheung Chau, Lamma Island, Peng Chau & South Lantau
No Stair Charges
Door-to-door delivery to walk-ups & village houses
Flexible Delivery Options
Deliveries available Monday to Saturday (excluding public holidays) between 10am - 6pm.
Our logistics team will give you a call just before arriving for the delivery.
Flexible Delivery Options
Deliveries available Monday to Saturday (excluding public holidays) between 10am - 6pm.
Our logistics team will give you a call just before arriving for the delivery.
Next Day Delivery
Available for most Hong Kong addresses for orders placed before 3pm, Mon-Sat (excluding Public Holidays) except the Outlying Islands and Macau, where delivery will take 2-4 working days.
Order Now, Deliver Later
Choose your preferred delivery date and time slot when placing your order, and we'll have your mattress delivered as scheduled. Mattress orders can be placed up to six months in advance.
View Delivery Terms and Conditions
1. Orders within Hong Kong (excluding the Outlying Islands) that include a mattress can be delivered Monday to Saturday (excluding public holidays) within three available time slots: 10am-12pm, 12-3pm or 3-6pm.
2. Orders to the Outlying Islands or Macau will be shipped via courier within 2-4 working days, however multiple items in the same order may arrive separately in different packages.
3. Orders that do not include a mattress (i.e. pillows and other accessory products) will be shipped via courier within 1-4 working days.
4. Requests to reschedule delivery, change of delivery address, add or amend product items or order cancellation must be made at least 48 hours before the scheduled delivery time, otherwise an administrative fee of HK$200 will apply.
5. Old mattress removal services are available for a small fee depending on your location, mattress size and whether there is direct lift access, paid directly in cash to our delivery team, and must be pre-arranged when placing the order or at least 48 hours before the scheduled delivery time.
6. Mattress installation services are not included with delivery, however our mattresses are easy and simple to set up with instructions enclosed in the box packaging.
7. Deliveries must be signed-off to confirm acceptance of delivery. We do not accept responsibility for goods left outside the door or with the building concierge at the customer’s request.
8. If the recipient fails to accept delivery during the scheduled delivery time, an administrative and logistics fee of HK$200 will apply for arranging a rescheduled delivery.
9. In the event of a lift breakdown during delivery, we will arrange to have the order delivered at an alternate date, and an administrative and logistics fee of HK$200 will apply.
10. In the event of a typhoon warning signal of no. 8 or above, a black rainstorm warning signal, or other emergencies such as serious flooding, blocked or closed roads etc, deliveries scheduled for that date will be suspended and we will contact customers as soon as practicable to make alternate delivery arrangements.
View Terms and Conditions
1. Orders within Hong Kong (excluding the Outlying Islands) that include a mattress can be delivered Monday to Saturday (excluding public holidays) within three available time slots: 10am-12pm, 12-3pm or 3-6pm.
2. Orders to the Outlying Islands or Macau will be shipped via courier within 2-4 working days, however multiple items in the same order may arrive separately in different packages.
3. Orders that do not include a mattress (i.e. pillows and other accessory products) will be shipped via courier within 1-4 working days.
4. Requests to reschedule delivery, change of delivery address, add or amend product items or order cancellation must be made at least 48 hours before the scheduled delivery time, otherwise an administrative fee of HK$200 will apply.
5. Old mattress removal services are available for a small fee depending on your location, mattress size and whether there is direct lift access, paid directly in cash to our delivery team, and must be pre-arranged when placing the order or at least 48 hours before the scheduled delivery time.
6. Mattress installation services are not included with delivery, however our mattresses are easy and simple to set up with instructions enclosed in the box packaging.
7. Deliveries must be signed-off to confirm acceptance of delivery. We do not accept responsibility for goods left outside the door or with the building concierge at the customer’s request.
8. If the recipient fails to accept delivery during the scheduled delivery time, an administrative and logistics fee of HK$200 will apply for arranging a rescheduled delivery.
9. In the event of a lift breakdown during delivery, we will arrange to have the order delivered at an alternate date, and an administrative and logistics fee of HK$200 will apply.
10. In the event of a typhoon warning signal of no. 8 or above, a black rainstorm warning signal, or other emergencies such as serious flooding, blocked or closed roads etc, deliveries scheduled for that date will be suspended and we will contact customers as soon as practicable to make alternate delivery arrangements.
Need Your Old Mattress Removed?
We can take away your old mattress at the time of your mattress delivery for a small fee, depending on your location, mattress size and whether there is direct lift access. Contact us for a quote or let us know when placing your order to arrange this service.
Worldwide Shipping
Reach out to us and we're happy to quote you the best global shipping rates if you're based outside of Hong Kong & Macau.
Treat Yourself To A Better Night's Sleep
Treat Yourself Better
